BPO Team Leader - Lucknow
Sana Freelencer · UP, India
About the job
BPO Team Leader - Lucknow Location: Gomti Nagar, Lucknow Salary : Up to ₹28K / month In-Hand Job Description Managing a team of 15 to 25 associates Monitor and manage Average Handling Time (AHT), attrition, shrinkage, and Customer Satisfaction (CSAT) metrics to ensure efficient and effective operations. Conduct Monthly Business Reviews, Daily Quarterly Business Reviews & Weekly Business Reviews to track performance. Managing the day-to-day activities of the team. Developing and implementing a...
Listing ends 25 Nov 2026 · source: Indeed. This is a short summary. The full job description belongs to Indeed: read it there before you apply.
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