Customer Service Executive
M2M Ferries Pvt. Ltd · MH, India
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About the job
Job Responsibilities Assist customers with ferry schedules, ticket bookings, cancellations, rescheduling and refund-related queries. Handle customer enquiries through phone calls, emails and other communication channels. Handle customer complaints & provide suitable solutions and ensure timely resolution. Coordinate with internal teams, including operations, ticketing and terminal staff, to address customer requirements. Keep proper records of customer interactions, complaints, feedback and...
Listing ends 15 Dec 2026 · source: Indeed. This is a short summary. The full job description belongs to Indeed: read it there before you apply.
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