Quality Analyst - Digital (Web Chat & Email)_A_Kolkata
gratitude india · WB, India
About the job
Location: Kolkata Experience: 2–8 Years Band: BPO 2/3 Salary: Up to ₹9 LPA Process Type: Web Chat, Email & Digital Customer Support Shift: Rotational shifts, including night/graveyard shifts, based on business requirements Job Type: Full-Time Role Purpose We are hiring a Quality Analyst – Digital to monitor, evaluate, and improve the quality of web chat, email, and digital customer-care interactions. The role will ensure accurate and compliant resolutions, professional written communication...
Listing ends 25 Nov 2026 · source: Indeed. This is a short summary. The full job description belongs to Indeed: read it there before you apply.
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Advanced ExcelSpoken EnglishDCA (Diploma in Computer Applications)ADCA (Advanced Diploma in Computer Applications)IT Genius (Combo Course)CCC (Course on Computer Concepts)O Level (NIELIT)
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