SPE-CX-Backoffice Helpdesk

Cognizant · TN, India

Full time

LocationTN, India

Job typeFull time

Listed29 Sep 2026

About the job

Job Summary This role focuses on delivering responsive backoffice helpdesk support within a high tech environment ensuring efficient resolution of issues for internal and external stakeholders. The specialist will use strong spoken English communication and analytical skills to manage tickets support cross functional teams and uphold service quality. The position is work from office with rotational shifts and enables meaningful impact on customer satisfaction and operational excellence...

Listing ends 25 Nov 2026 · source: Indeed. This is a short summary. The full job description belongs to Indeed: read it there before you apply.

Suits students of

Spoken English DCA (Diploma in Computer Applications)ADCA (Advanced Diploma in Computer Applications)IT Genius (Combo Course)CCC (Course on Computer Concepts)O Level (NIELIT)

Course Spotlight Max Computer Class

Max Computer Education poster: master 21+ AI tools including ChatGPT, Claude, Gemini, Perplexity, Canva, Suno and RunwayML

Web Designing course poster: learn HTML, CSS and JavaScript, create responsive web pages and design modern websites

Tally Prime course poster in Marathi: basic to advanced accounting, GST and Tally Prime practical

Advanced Python course poster: machine learning basics, automation, web frameworks and big data introduction

Programming track poster in Marathi: C programming, C++, C# and PHP through a diploma course

1 / 6

Master 21+ AI Tools · swipe or use the arrow keys. All posters

Apply now or go straight to Indeed

"Apply now" takes a minute: you share your details with our placement team, then continue to the employer's page. We never charge candidates and cannot promise an interview or job.

Report this job Fake, closed or asking for money?

Course Spotlight Max Computer Class

1 / 6

Master 21+ AI Tools · swipe or use the arrow keys. All posters

Train for roles like this: Spoken English

This job posting relates to our Spoken English course. Get the syllabus, fees and batch timings on WhatsApp.

Visit Max Computer Education Get placement help

Borivali West Branch

Shop no F-12, 1st floor, Moksh Plaza, S.V. Road, inside Moksh Plaza & near Jain Mandir, Borivali West, Mumbai, Maharashtra - 400092

+91 96647 61330 Google Maps

Kandivali West (Charkop) Branch

Kesar Residency, Shop 115, 1st floor, above Bhagwati Veg Restaurant, Charkop Sector 3, Kandivali West, Mumbai - 400067

+91 98921 97261 Google Maps

Dahisar Branch

Devraj Mall, Shop no. 9, Ground floor, Hari Shankar Joshi Rd, near Sai Collection & Madhuram Hall, Dahisar East, Mumbai - 400068

+91 90828 99168 Google Maps

Cognizant

Company page

Never pay money to get a job. If anyone asks for a fee, stop and report it. Safety tips

Student Testimonials

What our students say

Borivali West • Kandivali West (Charkop) • Dahisar East

Samayara Bhalerao

Digital Marketing • Borivali West

★★★★★

“I joined Max Computer Education to learn Digital Marketing, and I really liked learning about SEO, social media marketing, and online promotions. The practical examples made it easier to understand how things actually work. It was a good learning experience, and I feel I have a better understanding of digital marketing now.”

Samiksha Desai

Graphics Designing

★★★★★

“I enjoyed learning Graphics Designing because it gave me a chance to be creative while learning something practical. Understanding colours, fonts, layouts, and how to make designs look balanced was really interesting. The course helped me understand how to communicate ideas through visuals and introduced me to the design process.”

Shyamala Bonala

Advanced Excel • Borivali West

★★★★★

“I wanted to improve my Excel skills because they are useful for many types of office work. I learned about formulas, functions, sorting, filtering, and PivotTables. The practical exercises helped me understand how to use these features instead of just knowing their names. It was a useful course for building my Excel knowledge.”

Diksha Mohite

Full Stack Development • Kandivali West (Charkop)

★★★★★

“I wanted to understand how websites are built, not just how they look. During the Full Stack Development course, I learned about front-end development, programming logic, and how websites connect with databases. Understanding how the different parts work together was the most interesting part for me.”

Priyanka Patil

Tally Prime

★★★★★

“The Tally Prime course helped me understand accounting entries, ledgers, and GST-related transactions. Initially, some accounting concepts seemed confusing, but practising examples made them easier to follow. I now have a better understanding of how accounting software is used for day-to-day business work.”

Madhavi Gaikwad

Interior Designing • Kandivali West (Charkop)

★★★★★

“I have always liked beautiful interiors and wanted to understand how spaces are planned. Through the Interior Designing course, I learned about colour combinations, furniture layouts, and making the best use of space. It helped me look at room design differently and understand the thought that goes into creating a good interior.”

Shubham Mahadik

Diploma in Animation • Borivali West

★★★★★

“I've always been interested in animation and creative work, so I wanted to learn how animations are made. Learning about movement, keyframes, and animation techniques helped me understand the process better. I enjoyed exploring the creative side of the subject and learning how ideas can be brought to life.”

Omkar Bhojane

Power BI

★★★★★

“I found Power BI interesting because I could see how raw data can be converted into useful reports and dashboards. Learning to create charts and present information visually helped me understand the software better. The course gave me a good introduction to data visualisation and business reporting.”

Call +91 98921 97261 Chat with us